Maximize end-user productivity.
Reduce downtime and gain control.
Optimize IT service delivery.
Now, you can increase your savings and control, simplify your service management processes and acquire real-time visibility across your services and infrastructure with a solution that’s easy to use and own—LANDESK® IT Service Management suite (ITSM).
LANDESK IT Service Management Suite (ITSM) Capabilities
Mobile ITSM
Deliver the IT services, support, and information your employees need—when they need them—through fast, secure mobile access to the service desk.
Service Catalog
Easy 24/7 access to IT products and services allows users to choose services, monitor progress and view past request.
Reporting and Information
Report easily on service desk performance for continuous service improvement. Quickly gain trend insights for better decision-making.
Social ITSM
Provides choice in how employees engage with through chat and social collaboration, building better relationships and improving the end-user experience.
Integration and Automation
Improve service-level response time by integrate IT tools and data. Create efficiencies and reduce errors through IT automation across systems.
Beyond Core ITSM
Improve performance throughout business operations like HR, facilities management, or R&D.