Our Real-World Experience + ITIL = Practical Solutions
Service Management Consulting Services
The IT Infrastructure Library (ITIL) is the most widely accepted framework of best practices for IT Service Management and Service Delivery. Our ITIL experience, combined with our real-world application development, systems integration, and implementation knowledge, helps us provide solid, practical solutions.
Service Management Assessment
Mutara’s assessment services identify areas that need improvement and optimization. We can focus on a single service management area, a service delivery area, or your entire IT function—it’s up to you. A Column Service Management Assessment will pinpoint the steps you need to take to make your Service Management vision a reality.
Our IT Service Management consultants deliver implementation roadmaps that can help you reach your goals in a shorter time. Our consulting services can help you:
- Teach your staff and management about ITIL
- Reduce your costs and improve efficiency
- Ensure alignment with the ITIL framework
- Assess your service delivery and service support
- Develop a customized implementation roadmap
- Assist with your unique organizational change challenges